Following methods are used to keep an effective check on the quality:

• Random telephone calls to confirm delivery
• Fictitious address checks
• Supervisors frequent field checks
• High incentive on each packet delivered
• Calls on the mail which is being returned due to various reasons
• Internal operational & system audits

OPERATIONS & DELIVERY SOFTWARE

Complete solution for courier operations & deliveries. Capable of handling various types of shipments requirements and providing MIS reports as desired by management & other concerned staff. Few basic reports are:

• Booking, Delivery Phase-I & Delivery Phase-II Statuses
• Tracking of shipment at any point & time
• Performance reports
• Other relevant MIS reports

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